Your satisfaction is important to us. While we work hard to ensure every case is handcrafted to perfection, there are occasions when you may need to return your custom leather case. We also understand that needs change sometimes, so along with replacement for defects, we also offer a generous refund policy.
If you are not satisfied with your beautifully crafted custom leather case, you may return it in its original packaging within 14 days after delivery. Please include your receipt for replacement or for a refund minus a 25% restocking fee. After 14 days, Camalen cannot accept any returns for products other than for defective materials.
To request a refund, please email us at firstname.lastname@example.org along with the reason for your return. Then package the custom leather case with its original packaging in a shipping box and return it to the address listed below:
9 MacArthur Place
Santa Ana, CA 92707